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Critical Alert for your HP Laptops and Hybrids and Desktops & Workstations

HP Commercial Desktop and Notebook PCs - Certain Jabra Headsets Do Not Sync With the F8 LED Button During Skype Call.

Certain Jabra headsets do not sync with the F8 LED button during a Skype call. This issue occurs with a specific version of the Jabra firmware.

To resolve this issue, refer to the following link to contact Jabra support. Submit a support ticket with the Jabra support team. Jabra support will provide and update the firmware on the device.

Hardware platforms affected : HP 260 G3 Desktop Mini PC, HP 340 G4 Notebook PC, HP 620 Notebook PC, HP Elite Slice, HP EliteBook 840 G4 Notebook PC, HP EliteBook 840 G6 Notebook PC, HP EliteBook x360 1030 G4 Notebook PC, HP EliteBook x360 830 G6 Notebook PC, HP EliteDesk 705 G3 Microtower PC, HP EliteDesk 800 35W G4 Desktop Mini PC, HP EliteDesk 800 65W G4 Desktop Mini PC, HP EliteDesk 800 95W G4 Desktop Mini PC, HP EliteDesk 800 G5 Tower PC, HP EliteDesk 880 G5 Tower PC, HP ProDesk 600 G3 Small Form Factor PC, HP ProDesk 600 G4 Small Form Factor PC, HP ProDesk 600 G4 Small Form Factor PC Bundle, HP ProDesk 600 G5 Microtower PC, HP ProDesk 600 G5 Microtower PC (with PCI slot), HP ProDesk 680 G3 Microtower PC, HP Z1 Entry Tower G5

Operating systems affected : Microsoft Windows 7 (32-bit) (deleted) Microsoft Windows 7 (64-bit) (deleted) Microsoft Windows 7 Enterprise (32-bit) (deleted) Microsoft Windows 7 Enterprise (64-bit) (deleted) Microsoft Windows 7 Home Basic (32-bit) (deleted) Microsoft Windows 7 Home Basic (64-bit) (deleted) Microsoft Windows 7 Home Premium (32-bit) (deleted) Microsoft Windows 7 Home Premium (64-bit) (deleted) Microsoft Windows 7 Professional (32-bit) (deleted) Microsoft Windows 7 Professional (64-bit) (deleted) Microsoft Windows 7 Ultimate (32-bit) (deleted) Microsoft Windows 7 Ultimate (64-bit) (deleted)

For more information visit: https://support.hp.com/us-en/document/c06618239?hprpt_id=HPGL_ALERTS_2058253&jumpid=em_alerts_us-us_Apr20_xbu_all_all_2167237_2058253_LaptopsandHybridsDesktopsWorkstations_critical__/

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2020-07-02 20:18

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